At Krishi Care Farms LLC, we aim to deliver fresh, high-quality agricultural produce to our customers. Due to the perishable nature of our products, this policy explains the conditions under which cancellations, refunds, and replacements may be applied.
By placing an order, you agree to this policy.
Order Cancellation
Orders may only be cancelled before processing, packing, or dispatch.
Once an order has been prepared, harvested, or dispatched, cancellation is not possible.
Requests for cancellation must be made as soon as possible through our customer support team.
Returns
Due to the nature of fresh and perishable goods:
We do not accept returns once products have been delivered.
Customers are advised to inspect the order upon delivery.
Refunds & Replacements
Refunds or replacements may be considered only in the following cases:
Damaged products received
Incorrect items delivered
Quality issues reported within 24 hours of delivery
To process a request, we may require:
Photo or video evidence of the issue
Order details and delivery information
Approved claims may result in:
Replacement of the item, or
Refund to the original payment method
Non-Refundable Situations
Refunds or replacements will not be provided in the following cases:
Issues reported after 24 hours of delivery
Damage caused due to improper storage or handling after delivery
Minor natural variations in size, colour, shape, or appearance (due to fresh produce nature)
Change of mind after delivery
Refund Processing
Approved refunds will be processed to the original payment method.
Processing time may vary depending on your bank or payment provider.
Refund timelines are subject to third-party financial institutions.
Failed Deliveries & Customer Responsibility
Refunds will not be issued in cases where delivery fails due to:
